IT end-of-life,
orchestrated.

One platform for every device return — across every country and vendor.

Return requested

Employee offboarded · MacBook Pro 14"

✓ Approved

Return box sent

Pre-labeled box shipped to employee

✓ Delivered

Device returned

In transit to processing hub

● In transit

Device processed

Data erasure · Audit certificate · Resale

Pending

Plugs into what you already use

ServiceNow
Freshservice
Microsoft Intune
Jamf
SAP
+ others

ESG & Compliance Report

Q4 2025 · Acme Corp
2,847
Devices Processed
14.2t
CO2 Avoided
€380K
Value Recovered
99.8%
Erasure Rate
GDPR
NIST 800-88
ISO 27001
NIS2
CO2 SAVINGS TREND Jul Aug Sep Oct Nov Dec

Every country. Every vendor.
One report.

Returns across 30+ countries. GDPR, NIST 800-88, and ESG reporting built in.

GDPR
NIST 800-88
ESG Reports
ISO 27001

Every device.
Real time.

See exactly where every device is — no more asking vendors for status updates.

847
Active
+12%
124
In Transit
23 today
56
Processing
avg 2.1d
312
Completed
this month
MacBook Pro 14" Copenhagen → Hub DK J. Nielsen In Transit
ThinkPad T14s Berlin Hub DE M. Weber Erasing
Dell Latitude 5540 Barcelona → Hub ES A. Garcia Pickup Booked
HP EliteBook 840 Hub UK · Complete S. Clarke Erased
MacBook Air M2 Amsterdam Hub NL L. de Vries Listed
returna-ai — workflows
$ returna process --ticket BOX-4821

[10:42:03] EVENT Employee offboarded → Sarah Chen
[10:42:03] AI Routing ticket...
location: Berlin, DE
device: MacBook Pro 14" M3
best_hub: Hub Berlin (98.2% match)
disposition: RESELL (est. €620)

[10:42:04] OK Box shipment created
[10:42:04] OK Employee notified (de-DE)
[10:42:04] OK Carrier: DHL · tracking synced

[10:45:18] POLICY No response after 48h → auto-remind
[10:45:18] AI Scheduling follow-up...
$

Less busywork.
More done.

Routing, chasing, deciding — handled by AI. You handle the exceptions.

From employee's home
back to the same vendor

No office drop-off. No IT involvement. Direct home-to-vendor recovery.

Return Hub Ships box Prepaid label Employee Packs device Pickup / drop Carrier Tracked delivery Return Hub Processes device Same vendor — full circle

Your rules.
Automatic execution.

Define routing, disposition, and escalation policies. Returna runs them.

IF region = DACH
Route to Hub Berlin
IF repair < 40% resale
Auto-approve repair
IF age > 5 years
Certified recycle
IF no response > 7d
Escalate to manager
RETURNA Orchestrator ITAD Nordics ITAD DACH ITAD UK ITAD Benelux ITAD Southern EU ITAD US East ITAD APAC

No lock-in.
Switch anytime.

Pick the best ITAD partner per region. Add or replace vendors without changing a single process.

Self-service returns.
Any language.

Employees verify their device, book a pickup, find drop-off points, and get AI support — no IT contact needed.

Return Your Device

Returna Employee Portal

MacBook Pro 14"
C02X8KYVJG5H
Verified
Book Pickup
Parcel Shop
Verify Info
Buy Back
Ask AI for help...

One laptop or a thousand.
Same platform.

Box Returns

Employee Courier Return Hub

Bulk Returns

Office Pallets Return Hub
€420
Resale Value
Resell
€85
Repair Cost
20% of value
€12
Recycle Fee
Last resort
Q1 Q2 Q3 Q4 Q1 Q2 Resale Price Trend — MacBook Pro 14"

Repair, resell, or recycle?
The data decides.

Real-time resale pricing, repair cost analysis, and disposition recommendations — per device.

Before and after Returna

Without Returna
Different vendor per country
Spreadsheets and email chains
No proof of data erasure
Devices depreciate in closets
With Returna
One process, every vendor
Live dashboard, full visibility
Certified erasure, audit-ready
Returned in days, value recovered

Built from real ITAD operations

50+ years combined experience in IT asset lifecycle. The team that built and ran ITAD operations is now building the platform to orchestrate them at scale.

Born from real operations at one of Scandinavia's leading ITAD providers. Every feature in Returna was designed from workflows we ran ourselves — across thousands of devices, dozens of countries, and hundreds of enterprise clients.

50+
Years combined experience
6
Founding team
17+
Years in ITAD

Common questions

IT Asset Disposition — the process of securely retiring, erasing, and disposing of corporate IT equipment. Returna orchestrates this across multiple vendors worldwide.

Monthly platform fee + per-device processing. Plans start at €99/month. Resale proceeds split 70/30 (enterprise/hub) — Returna takes zero resale upside.

Most enterprises are live within 2–4 weeks. Returna layers on top of your existing tools — no lengthy migrations.

ServiceNow, Freshservice, Intune, Jamf, Workday, SAP, and more. API-first — custom integrations for any system.

ISO 27001 aligned. GDPR compliant. Every device gets a certified NIST 800-88 erasure report with full chain-of-custody.

Expanding across Europe — Scandinavia, DACH, Benelux, UK. Any ITAD vendor in any country can join as a Return Hub.

See Returna in action

We'll walk through the platform with your specific use case.

Or email us directly at christina@returna.com